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Wiki source code of Support & Kontakt

Version 5.1 by Christian Zauner on 22.10.2026
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1 {{velocity}}
2 #set ($s1scDoc = $xwiki.getDocument("Main.WebHome"))
3 #set ($discard = $xwiki.ssx.use($s1scDoc.fullName, {"minify": false}))
4 #set ($s1scBANNER = $s1scDoc.getAttachmentURL("smart1-support-technik-klar-v1.1.png"))
5 #set ($s1scTEMPLATE = $s1scDoc.getAttachmentURL("smart1-supportanfrage-DE.txt"))
6 {{html clean="false"}}
7 <div class="s1sc" lang="de">
8 <section class="sc-hero" aria-labelledby="sc-page-title"><div class="sc-visual" aria-hidden="true"><img src="$escapetool.xml($s1scBANNER)" width="753" height="288" alt="" fetchpriority="high" decoding="async"/></div><div class="sc-hero-copy"><div class="sc-eyebrow">smart1 Wissensdatenbank</div><h1 id="sc-page-title">Support &amp; <span>Kontakt</span></h1><p class="sc-lead">Technische Unterstützung, allgemeine Anfragen und die passenden Ressourcen – hier finden Sie den richtigen Kontakt.</p><div class="sc-actions"><a class="sc-btn sc-btn-primary" href="mailto:support@smart1.eu?subject=smart1%20Supportanfrage"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><rect x="3" y="5" width="18" height="14" rx="2"/><path d="m3 6 9 7 9-7"/></svg>Support kontaktieren</a><a class="sc-btn" href="#sc-contact">Kontaktmöglichkeiten</a></div></div></section>
9 <section id="sc-contact" aria-labelledby="sc-ways"><h2 class="sc-heading" id="sc-ways">Wie können wir Ihnen helfen?</h2><div class="sc-cards"><article class="sc-card"><div class="sc-card-head"><span class="sc-icon"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M4 13v-2a8 8 0 0 1 16 0v2"/><rect x="3" y="11" width="4" height="8" rx="2"/><rect x="17" y="11" width="4" height="8" rx="2"/><path d="M19 19c0 2-2 3-6 3h-2"/></svg></span><div><span class="sc-meta">Support</span><h3>Technische Unterstützung</h3></div></div><p>Für Fragen zu Ihrem bestehenden smart1-System.</p><a class="sc-contact-value" href="mailto:support@smart1.eu?subject=smart1%20Supportanfrage">support@smart1.eu</a><a class="sc-link" href="mailto:support@smart1.eu?subject=smart1%20Supportanfrage">Support-E-Mail öffnen<svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M5 12h14m-5-5 5 5-5 5"/></svg></a></article><article class="sc-card"><div class="sc-card-head"><span class="sc-icon sc-icon-pink"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><rect x="3" y="5" width="18" height="14" rx="2"/><path d="m3 6 9 7 9-7"/></svg></span><div><span class="sc-meta">Kontakt</span><h3>Allgemeine Anfragen</h3></div></div><p>Für Produktinformationen und erste Fragen zu Ihrem Vorhaben.</p><a class="sc-contact-value" href="mailto:info@smart1.eu?subject=Anfrage%20zu%20smart1">info@smart1.eu</a><a class="sc-link" href="mailto:info@smart1.eu?subject=Anfrage%20zu%20smart1">E-Mail schreiben<svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M5 12h14m-5-5 5 5-5 5"/></svg></a></article><article class="sc-card"><div class="sc-card-head"><span class="sc-icon"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M5 3h4l2 5-3 2a14 14 0 0 0 6 6l2-3 5 2v4a2 2 0 0 1-2 2C10 21 3 14 3 5a2 2 0 0 1 2-2Z"/></svg></span><div><span class="sc-meta">Telefon</span><h3>Zentrale</h3></div></div><p>Sie möchten smart1 telefonisch erreichen?</p><a class="sc-contact-value" href="tel:+4986777679010">+49 8677 76790-10</a><a class="sc-link" href="tel:+4986777679010">Zentrale anrufen<svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M5 12h14m-5-5 5 5-5 5"/></svg></a></article></div><div class="sc-service-note"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><circle cx="12" cy="12" r="9"/><path d="M12 11v6m0-10h.01"/></svg><p>Technischer Support erfolgt im Rahmen Ihrer Supportvereinbarung. Bitte richten Sie technische Anfragen an <strong>support@smart1.eu</strong>.</p></div></section>
10 <div class="sc-details">
11 <section class="sc-panel" aria-labelledby="sc-prepare"><h2 class="sc-panel-title" id="sc-prepare"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><rect x="5" y="4" width="14" height="17" rx="2"/><rect x="9" y="2" width="6" height="4" rx="1"/><path d="m8 12 2 2 5-5m-7 8h8"/></svg>Supportanfrage vorbereiten</h2><p class="sc-intro">Bitte geben Sie diese Informationen an, damit Ihr Anliegen dem richtigen System zugeordnet werden kann.</p><div class="sc-check-columns"><div><h3>Angaben zum Kauf</h3><ul class="sc-checklist"><li>Ihre Kundennummer</li><li>Auftrags- bzw. Rechnungsreferenz</li><li>Datum des Systemkaufs</li><li>Händler oder Bezugsquelle</li></ul></div><div><h3>Angaben zur Anlage</h3><ul class="sc-checklist"><li>Anlagenbezeichnung / Kommission</li><li>smart1-Geräteseriennummer</li><li>Geräte-Unlock-Key (vertraulich)</li><li>Vorhandene Support-Checkliste als Anhang</li></ul></div></div><div class="sc-privacy"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><rect x="5" y="10" width="14" height="11" rx="2"/><path d="M8 10V7a4 4 0 0 1 8 0v3m-4 5v2"/></svg><p>Unlock-Key und andere Zugangsdaten nicht öffentlich im Wiki ablegen. Vertrauliche Angaben nur direkt mit dem Support austauschen.</p></div><div class="sc-template-row"><a class="sc-link" href="$escapetool.xml($s1scTEMPLATE)" download="smart1-supportanfrage-DE.txt"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M12 3v12m-5-5 5 5 5-5M4 16v5h16v-5"/></svg>E-Mail-Vorlage herunterladen</a><span class="sc-small">TXT · Textvorlage für Ihre Anfrage</span></div></section>
12 <section class="sc-panel sc-office" aria-labelledby="sc-office"><h2 class="sc-panel-title" id="sc-office"><svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M20 10c0 6-8 12-8 12S4 16 4 10a8 8 0 1 1 16 0Z"/><circle cx="12" cy="10" r="3"/></svg>Kontakt &amp; Standort</h2><p class="sc-company">smart1 solutions GmbH</p><address>Gewerbepark Lindach B 11<br/>84489 Burghausen<br/>Deutschland</address><div class="sc-office-note"><h3>Vertrieb &amp; Projektberatung</h3><p>Die aktuellen Vertriebsansprechpartner und das Kontaktformular finden Sie auf unserer Website.</p></div><div class="sc-actions"><a class="sc-btn" href="https://www.smart1.eu/kontakt-smart1-solutions/">Kontaktseite öffnen<svg viewBox="0 0 24 24" aria-hidden="true" focusable="false"><path d="M14 3h7v7m0-7L10 14M10 3H5a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2v-5"/></svg></a></div></section>
13 </div>
14 <footer class="sc-footer"><span>smart1 solutions GmbH · Support &amp; Kontakt</span><span>Quellen: <a href="https://www.smart1.eu/support/">Support</a> · <a href="https://www.smart1.eu/kontakt-smart1-solutions/">Kontakt</a> · <a href="https://www.smart1.eu/impressum-smart1-solutions-gmbh/">Impressum</a><br/>Stand: 20.10.2026</span></footer>
15 </div>
16 {{/html}}
17 {{/velocity}}